With a lifetime of invaluable experience of engineering and producing HVAC&R systems within the marine and offshore segment, we can provide you with second to none after sales services.
Warranty and service contracts:
Novenco offers warranty and service contracts that cover the systems maintenance and repairs after installation.
After-sales activities may include reviewing the warranty and service contract terms and helping our customers with any claims or issues they may have.
HVAC systems require regular maintenance to ensure they operate efficiently and effectively.
After-sales activities may include scheduling maintenance visits, performing system checks, and providing recommendations for improvements or upgrades.
Repairs and replacements:
After-sales activities may also involve diagnosing and repairing any issues that may arise with the HVAC system.
If the system is beyond repair, the after-sales team may recommend replacing the system and providing installation services.
HVAC systems can be complex, and customers may require technical support from the after-sales team to resolve any issues they encounter.
After-sales activities may include providing technical support over the phone, via email, or in person.
HVAC systems can be complicated, and customers may require training on how to use and maintain the system. After-sales activities may include providing training on the systems operation, maintenance, and troubleshooting.
Overall, after-sales activities for HVAC systems focus on ensuring that the system operates efficiently, reliably, and safely over its lifetime, and providing support and services to help our customers achieve this goal.